Users should note that all batteries will degrade over time but we suggest you take a number of precautions to extend the lifespan of your battery pack.
(1)Avoid fully charging and discharging the battery. The optimal charge state is from 30-70% of full capacity.
(2)Do not let the battery fully deplete. This may cause irreversible harm to your battery and stop all functions.
(3)Do not leave your battery in cold conditions. Store your battery in a safe and dry location between 10-15 degrees. We do not recommend you store the battery inside your home or next to flammable objects.
(4)Do not leave your eBike or battery unattended while charging.
(5)Battery range is highly dependent on riding conditions. Factors such as rider weight, terrain, power assistance level, temperature, and many more all affect the distance you will travel on a battery charge.